We have stayed at IHG Hotels many times, particularly Holiday Inn Express Hotels, in many European countries. We have enjoyed this hotel as much as all other IHG Hotels. I must mention particularly about Receptionist, Cosima, who went an extra mile to make our stay enjoyable. When we checked in I did not mention I am an IHG member, since I did the booking via booking.com. However, after checking and after having dinner we came to the hotel bar for drinks. Just before we ordered drinks Cosima came to us and said "I found out that you are an IHG member, and therefore, as a thank we would like to offer 2 complimentary drinks". I was very surprised not just getting 2 complimentary drinks, but she went beyond her job and searched our names, so she found out I am an IHG member. We were so touched by her service-minded attitude. Cosima was the once who checked us in, that too very quick & professional. Everything in the room was clean and organized. We will definitely stay once again at IHG hotels.
Jayaseeli
avril 2025
This hotel is located in a recently developed area close to Offenburg station. Access is level if you’re trundling a suitcase and it’s on a fairly quiet road. There is a car park and we saw arriving cyclists taking tour bikes through to safe storage. The building is light and airy, well maintained. Reception was always fully staffed as we came and went. Our room had a good shower, ample storage and enough space for an armchair and a writing desk. Breakfast was of a decent standard; a full range of cereals, fruit& yoghurt plus cold cuts and some cooked food. Service at breakfast was efficient and empty platters were refilled promptly. The central area of Offenburg is a 10-15 minute walk away and offers a good range of dining opportunities. We felt that we had good value for money here.
Robert
septembre 2024
Very nice "queen size" rooms with nice facilities like a kettle for warming water. Rooms very clean and comfy. Location is a little off and there are tracks right outside the windows so no sleeping with open windows. That is however not a problem as the sound isolation is superb and aircondition works flawlessly. Staff very nice and breakfast from 6 am. has ok selection and offers a grab and go bag if you are in a hurry. Check in from 15:00 to midnight which serves well if you are traveling late. Nice bar area in the reception. Most definetly á recommendation.
Thormar
octobre 2024
This hotel is certainly one of the best hotels that we have stayed overnight over our 28 years of riding our bicycles all over Europe . The room was spacious , bathroom was very clean and had excellent shower. A/C worked very well . Very close to train station but very quiet . Excellent indoor secure bike storage . Elevator to the upper rooms . Very good breakfast was included at a very reasonable price point . Staff was very friendly, helpful and very courteous upon checkin and checkout. A great place to stay when in Offenburg .
Daniel
septembre 2024
New modern hotel with attentive desk staff and wonderful breakfast, in line with what to expect from a Holiday Inn. Rooms are well equipped and bright and spacious. I booked last minute and rate was low (€100) and included breakfast for two. They have a couple carts to take your luggage to your room and back to your car. Good starting point for a trip into the Black Forest (Schwarzwald). Great value for the money! Did I mention the breakfast...? :)
Paul
juillet 2024
The hotel was affordable, clean and convenient. I liked the breakfast and the staff. We chose this hotel to see the cities of Germany and France. It was easy for us to visit some nearby cities.
Gasimova
janvier 2025
This is a very well run hotel with excellent staff. It's clean, comfortable and very good value for money. English speaking staff were extremely welcoming and friendly. Highly recommended if visiting the Black Forest as its outside of the really touristy area and therefore better value for money
Neil
juillet 2024
The hotel was well-maintained, with the amenities you would normally expect. The rooms were clean and comfortable. The breakfast included a wide variety of dishes to choose from, both hot and cold, as well as fruits, juices, and pastries. The quality and taste of the food were great.
Elena
janvier 2024
The breakfast was delicious with great quality and a wide variation of items, especially considering the price. I really like the idea of grab-and-go, which allowed us to take some snacks for the day especially when we didn’t want to have breakfast. It was super clean & staff were helpful.
Andrew
août 2024
The hotel is very comfortably located right next to the station. The room is very clean, silent (even though it overlooked the railway – we were not disturbed at all), and has all that anyone would need for a short stay, including a kettle, which is unusual for German hotels. The bathroom is spotless and new. The breakfast is superb, very rich, for all tastes. People on the reception are very nice and helpful. We arrived on bikes and were allowed to put them in a meeting room, which was comfortable.
Vladimir
août 2024